Ruffell & Brown Window Covering Centre was founded 35 years ago by Debra Ruffell and Nigel Brown, and over the years it has grown to be one of the largest independently owned window fashions stores in Canada.
As the former offers exterior covering products and the latter offers interior window fashions, it soon became obvious that joining forces just made sense.
Now Peter and Lori are the proud owners of both businesses, and Debra and Nigel will continue to work alongside them, staying on throughout the transition to ensure the process is smooth and the company does not skip a beat in terms of providing superior service to its customers.
Residential, commercial and institutional clients alike will be happy to know that Ruffell & Brown will continue to offer the wide selection of blind and shades (including motorized options), fabric treatments and shutters they always have, as well as continue to offer the repair service and additional parts that these loyal customers have always found to be reliable.
Meanwhile, Pacific Awnings will continue taking care of their outdoor needs, from simple window awnings to motorized retractable awnings and roofs, to completely rainproof aluminum pergola systems and patio covers and drop-down screens.
The company is in a strong position to provide the best selection and service as it is the largest retailer of weather protection and security products on Vancouver Island.
In fact, Pacific Rollshutters & Awnings has recently been awarded the Best Weather Protection & Security Solutions Expert Award for British Columbia by the 2022 Canadian Business Awards.
Peter and Lori are proud of what they have accomplished in a relatively short time since taking over Pacific Awnings, and are very excited about the opportunities presented by their Ruffell & Brown acquisition.
“On the exteriors side, we took a brand that was well recognized and improved internal processes and technology, which allowed us to improve our customer service and expand product offerings —which now include, of course, the great interior window covering products from Ruffell & Brown,” says Peter.
“We are very excited about the two companies joining forces and feel that despite their long histories, we’re just getting started!”